If you or a loved one has recently experienced an accident or trauma and is wondering how to make a personal injury claim, then you have come to the right place.
First and foremost, we fully empathise with what you must be going through right now. Overcoming a physical injury is tough on its own, but now you’re also dealing with the emotional toll of a legal dispute.
That’s why we’re here to help. Here at Wayman & Long, we don’t want this time to be any more difficult for you to deal with than it needs to be. Your primary focus should be on recovery, so we’ll handle the rest.
If you’re new to this process and have no clue about how to make a personal injury claim, we encourage you to check out this useful guide as a place to start. In this blog, we will outline the essential steps involved in pursuing a personal injury claim in the UK.
When it is time to make a personal injury claim, you want to make sure you’re claiming against the right person. So, finding out who is responsible for your injury or illness is naturally the first step.
When it comes to accidents at work, your first assumption may be to claim against your employer. However, say your injury was caused by a supplier issue, it may be in your best interest to make a claim against them instead.
Determining liability for your claim involves demonstrating that another party owed you a duty of care, breached that duty, and caused your injury as a result. As solicitors, we will not only help you work out who was responsible for your personal injury, but also help you gather evidence to substantiate liability.
In an initial meeting with a personal injury solicitor, we will ask you to recall as much detail about the accident as possible. Information we require may include:
It is great if you have taken photos at the scene of the accident, but you may not have known to do this so it’s not the end of the world if you haven’t. If it’s available, we can also look at CCTV or dashcam footage to get a better idea of what happened.
Also, it is important to note that depending on the severity of the accident, it may well have been a traumatic experience. This could leave some details foggy. Sometimes it’s hard enough remembering what you had for tea last night, so if you miss some details, that’s okay! You’re not incriminating yourself in any way if you’re account isn’t 100% spot on. We will do further investigations if you’re struggling to recall things.
To give credit to your claim, we will need to obtain evidence of your injury or illness and how it has impacted your day-to-day life. This may involve:
We fully understand that in some cases, this can be considered a daunting, invasive process. This information helps us to substantiate your claim and build a strong case to get you the compensation you deserve.
In a medical assessment, an expert may take their own photographs of any physical injuries, ask about pain and discomfort levels, and impact the injury and accident have had on your mental health. Sometimes, the claimant may also request their own medical assessment.

Once we have obtained all the relevant evidence relating to your case, we will be able to determine a worthwhile compensation amount. For this, we will take into account:
Now you know how to make a personal injury claim and what you need to do, it is important that you get the best legal support out there.
At Wayman & Long, our dedicated personal injury solicitors in Suffolk are here to support you in what can be a confusing and vulnerable situation. We will help you navigate the complicated aftermath of an accident or injury. We may be solicitors but also want to act as a support network that actively makes a difference you your situation. You can find out more about our reliable team here.
If you have recently suffered a personal injury and are looking for support in pursuing a claim, contact us today. You can ring us on 01787 277 375 or email us at enquiries@waymanandlong.co.uk.




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